FAQ

Frequently Asked Questions

General

iCHAIN is a platform connecting and assisting buyers and sellers to buy more and sell more.

As a registered seller, you gain access to global buyers. You can boost your visibility whilst driving sales through targeted campaigns and promotional strategies. iChain supports your business by various tools such as search engine optimization (SEO), ad campaigns , trade conventions , etc. To attract buyers, sellers can improve their profile by adding high quality images, giving detailed descriptions on their products or services and pricing competitively.

In addition to accessing numerous products and services, iCHAIN also assists buyers in sourcing niche or hard to find goods and services , we work with buyers all the way from needs recognition to purchase.

Yes , you can send quotes to customers via your account without leaving the platform.

Yes.

Zero dollars, you have nothing to lose but all to gain by listing your company on   iCHAIN.

No, you keep 100% of your sales revenues.

Yes, we work closely with you to provide shipping and logistics services for every step in the supply chain.

Yes, we can procure goods and services for any organisation/institution.

Yes, our platform is designed for all business sizes.

iCHAIN conducts Business Verification (BV) for sellers to ensure credibility and trust on the platform. Business Verification ensures businesses adheres to legal requirements and industry standards. This verification includes but not limited to : tax identification number, company registration number, etc. A verified status signals integrity and professionalism, significantly improving your businesses’ reputation in the marketplace.

For Sellers

To Register, Click here

As a registered seller, you gain access to global buyers. You can boost your visibility whilst driving sales through targeted campaigns and promotional strategies. iChain supports your business by utilising various tools such as search engine optimization (SEO), ad campaigns, trade conventions , etc..

iCHAIN conducts Business Verification (BV) for sellers to ensure credibility and trust on our platform. Business Verification ensures businesses adheres to legal requirements and industry standards. This verification includes but is not limited to: tax identification number, company registration number, etc. A verified status displays integrity and professionalism, significantly improving your businesses’ reputation on our platform.

To attract buyers, sellers can improve their profile by adding high quality images, logos and giving detailed descriptions including professional certifications/associations on their products or services.

Bank Transfers, MasterCard, VISA

Support Team can be reached via : Email, Phone and WhatsApp.

Restrictions and prohibitive items and software are based on the respective origin and destination country’s laws.

Yes, we offer logistics services at competitive rates.

For Buyers

To Register, Click here

In addition to accessing numerous products and services, iCHAIN also assists buyers in sourcing niche or hard to find goods and services, we work with buyers all the way from needs recognition to purchase.

As a registered buyer, you will be given an account from which you can transact all business without leaving the website, messaging which includes quotations, clarifications and general enquiries, etc.. are facilitated.

Yes, iCHAIN maintains and manages relationships with suppliers to ensure collaboration and effective communication.

Yes, we provide competitive door to door shipping.

Bank Transfers, MasterCard, VISA

Shipping times for orders will depend on size and commodity, small orders usually take standard 5-7 business days, for bigger orders our logistics department will keep you updated to confirm shipping times.

Our customer service team can be reached via phone, email and WhatsApp.